Heather Conrad

Counselor, VetSuccess on Campus

Heather Conrad

Room 124, Keathley University Center (KUC)
MTSU Box 74, Murfreesboro, TN 37132

Military Experience


Degree Information

  • M.S., Vocational Rehabilitation Counseling, West Virginia University, VA
  • B.S., Community Psychology
  • B.S., Criminal Justice

Areas of Expertise

  • Benefits counseling
  • Vocational training


 Ms. Heather Conrad has been working with veterans in a professional capacity since 1994.  She was born and raised in a small town in West Virginia.  She attended West Virginia University (WVU) where she graduated with a Master’s of Science degree in Vocational Rehabilitation Counseling.  Her undergraduate degrees are in Community Psychology and Criminal Justice.

Heather has committed her career to working with veterans and their families.  She has been employed with Veterans Benefits Administration (VBA) since early 1997.  Most recently she has managed and directed VetSuccess on Campus (VSOC) at Middle Tennessee State University.  MTSU was the first school in the state of TN (04/02/2012) and the 12th nationally to partner with the VA to adopt this program.  Today, there are now 96 VSOC counselors across the country.  The mission of VSOC is to ensure veteran success through supportive services, benefits counseling, vocational training, and outreach.

Heather loves her work and the gratification of being able to assist veterans and their family members in becoming successful in this phase of their lives.  Heather was awarded the “VetSuccess on Campus Counselor of the Year” award in 2014.  MTSU was instrumental in providing Heather the necessary support she needed to be nationally recognized as VSOC of the year.  Heather is married and has two wonderful sons, Will Conrad (age 15), and Ethan Conrad (age 13).  She enjoys outdoor sports, working out and spending time with her family and friends.