A graduate of The University of Texas at Austin (BBA), and the University of Houston (MBA and PhD degrees), Gilbert is a fellow in the U.S. Academy on Workplace Bullying, Mobbing, and Abuse. She teaches EXL/MTENGAGE Principles of Management, along with graduate Organizational Development and Current Issues in Management courses - MGMT 6660 (offered in Spring), and Current Issues in Management – MGMT 6690 (offered in Fall), which individuals may audit.

Her teaching and research emphases include diversity management, online education, and bullying prevention. She is a recipient of the State Farm Excellence Professorship, and the MTSU Outstanding Achievement in Instructional Technology award.  

Her articles on gender, online learning, diversity, race relations, and international business have been featured in journals like The Academy of Management Executive, Journal of Online Learning and Teaching, Journal of Business Education, Group and Organization Management, the Journal of Business Ethics, and as a case study ("Formally Shaming White Criminals") by Harvard Business School.

Dr. Gilbert has been featured in Forbes, Men's Health, Game On® Business Talk Radio | VoiceAmerica™, WMOT radio, WGNS radio, The Tennessean, The Daily Business Journal, WalletHub, The Workplace Bullying Institute website, and the Huffington Post.

She has recently served as member of Tennessee Healthy Workplace Advocates, which worked toward passage of the Healthy Workplace Act in Tennessee, TACIR (Tennessee Advisory Commission on Intergovernmental Relations) Workplace Civility Work Group, the MTSU Non-violence Committee, and the Jones College of Business Professionalism Workgroup.

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• "Wink" Midgett Facult Excellence Award, 2018
• Experiential Learning Scholars Program Outstanding Faculty Award, 2015
• MERLOT Editorial House Cup Awards, 2011
• MERLOT Editorial House Cup Awards, 2008
• Instructional Technology Department Intern, 2007-2008
• State Farm Excellence Professorship, 2006-2007
• MTSU College of Continuing Education Distinguished Educator Award in Distance Learning, 2005
• Award for Innovative Excellence in Teaching, Learning, and Technology, 2005 (the 16th International Conference on College Teaching and Learning, Jacksonville, Florida)
• MTSU Award for Innovative Excellence in Teaching, Learning, and Technology, 2004
• Certified On-line Instructor (COI), 2004
• 2004, 2005, 2006, & 2007 Top 30 Score Student Evaluation of Faculty Performance
• Who’s Who among America’s Teachers, 2004 (nominated by Nerissa Hughes)
• Outstanding Achievement in Instructional Technologies Award, 2002
• TBR Innovations Award, Regent’s Degree On-line Degree Program, 2002
• Sasakawa Fellowship, San Diego State University, 2001

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Selected Articles

Managing Surface level diversity as a business imperative. Gilbert, J. A. (2017). Oxford Research Encyclopedia of Business and Management

Inspiring the civil revolution: The role of bullying education and experiential learning. Gilbert, J. A., & Raffo, D. M. (2015). Journal on Excellence in College Teaching, 26, pp. 159 – 176.

Gender, Conflict, and Workplace Bullying: Is Civility Policy the Silver Bullet? Gilbert, J. A., Raffo, D. M., & Sutarso, T. (2013). Journal of Managerial Issues, XXV, pp.79 – 98.

Toxic versus Cooperative Behaviors at Work: The Role of Organizational Culture and Leadership in Creating Community-centered Organizations Gilbert, J. A., Carr-Ruffino, N., Ivancevich, J. M., & Konopaske, R. (2012). International Journal of Leadership Studies, 7, pp. 29-47.

Studying and Facilitating Dialogue in Select Online Management Courses Ivancevich, J. M.,Gilbert, J. A., & Konopaske, R. Facilitating and studying dialoague in select online courses. (2009). Journal of Management Education, 33, pp. 196-218.

Formally Shaming White Collar Criminals Ivancevich, J. M., Konopaske, R., & Gilbert, J. A. Formally shaming white-collar criminals. (2008). Business Horizons, 51, 401-410.

Gilbert, J. A. Collaboration Intricacies of Web 2.0 for Training Human Resource Managers. (2008). In T. Torres-Coronas (Ed.), Encyclopedia of Human Resources Information Systems: Challenges in e-HRM (pp. 131-135). Hershey, PA: IGI Global.

Development of an Advancement Classroom Technology Laboratory: an “Incubator” for Next Generation Learning Gilbert, J. A. (2008). Development of the wireless advanced classroom technology laboratory next generation master classroom incubator, 4, 51-56. Journal of Online Teaching and Learning.

Blacks, whites, and the new prejudice: Does aversive racism impact employee assessment?Gilbert, J. A., & Lownes-Jackson, M. (2005). Journal of Applied Social Psychology, 35, 1540-1553.

Deterring White Collar Crime Ivancevich, J. M., Duening, T. N., Gilbert, J. A., & Konopaske, R. (2003). Deterring white-collar crime. The Academy of Management Executive, 17, 114-127.

Valuing diversity: A Tale of Two Organizations [United Way Required Reading] Gilbert, J. A., & Ivancevich, J. M. (2000). Valuing diversity: A tale of two organizations. The Academy of Management Executive, 14, 93-105.

Organizational diplomacy: The bridge for managing diversity. Gilbert, J. A., & Ivancevich, J. M. (1999). Human Resource Planning Journal, 22, 29-39.

Diversity Management: A New Organizational Paradigm Gilbert, J. A., Stead, B. A., & Ivancevich, J. M. (1999). Diversity management: The New Organizational Paradigm. Journal of Business Ethics, 21, 61-76.

Stigmatization Revisited: Does Diversity Management Make a Difference in Applicant Success? Gilbert, J. A., & Stead, B. A. (1999). Stigmatization revisited: Does diversity management make a difference in applicant success? Group and Organization Management, 24, 239-256.

Other Publications and Creative Works

Contributor, Guidelines for Excellence (2004). Ivancevich, J. M., & Lidwell, W.

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