FERPA & Student Privacy

Every employee at the University is committed to protecting your confidential student information, both because it’s the right thing to do and because it is the law. For more information about the Family Educational Rights and Privacy Act of 1974 (FERPA), please review our policy.

The Partners In Education (PIE) program helps address the needs of students by creating such a partnership, fostering communication between students, their families, and the university. Through the Partners in Education program, PIE Partners can request education information and seek suggestions to help provide effective support for their student.

Parents

Students have certain rights in accordance with the Family Educational Rights and Privacy Act of 1974 (FERPA) regarding the privacy of their education records.  You will find full information regarding MTSU’s sharing of student information under Policy 500: Access to Education Records. MTSU encourages parents to communicate directly with their students regarding their educational records and promotes the use of PIE Partner(s) to students.

Students may grant parents, guardians or others access to view bills, pay balances or view 1098-T statements by creating an authorized user account via PipelineMT.

Students

As an enrolled student at a post-secondary institution you have certain rights pertaining to the privacy of your educational records. In general, parents, spouses, and other family members may not access your confidential educational information without your written consent.

You may choose to allow certain persons access to your confidential information by adding them as a PIE Partner. To start the process, follow these easy steps:

  • Login to PipelineMT
  • Click on the Registration & Student Records link
  • Select Partners in Education (PIE) link in the Academic Records box
  • Select the Add/Update/Remove my Partners in Education link to add your partners if you want to participate in the program. You will need to provide the Partner’s name, email, and assign a PIN.

Please note that this program does not provide a Partner with online student access to student information nor allow the Partner to act on behalf of the student. The PIE partnership release does not apply to counseling records, disciplinary records or health information protected by FERPA.

Students may grant parents, guardians or others access to view bills, pay balances or view 1098-T statements by creating an authorized user account via PipelineMT

Directory Information

The Family Educational Rights and Privacy Act (FERPA) allows MTSU to disclose certain basic information about you, known as “Directory Information,” without obtaining written consent. Directory information includes: student's name, address, email address, telephone listing, photograph, year and place of birth, major field of study, enrolled hours, student level (freshman, sophomore, etc.), participation in officially recognized activities and sports, weight and height of members of athletic teams, dates of attendance, degrees and dates conferred, honors and awards and dates received, and the most recent educational agency or institution attended by the student.

A student may request that such directory information not be released to anyone other than those persons defined as school officials. To do so, a Request for Non-Release of Directory Information must be filed with the MT One Stop. The request is valid until the student requests the University to remove it. A student must notify the Registrar's Office in writing to resume the release of directory information. Students should carefully consider the consequences of any decision to withhold directory information.  If a student places a nonrelease of directory information hold, the University will be unable to confirm enrollment or graduation without the student’s written approval, the University will be unable to provide assistance by phone, the student will not be included in news releases or be included in programs, and they will not appear in the University’s online directory.  Students with a nonrelease of directory information hold are required to conduct all University business in person or through the use of the University issued email.

PIE Partners

PIE Partner PIN

The assigned PIN is for the purpose of identifying you as a partner when calling to request information. Please remind your student to choose a PIN that is easy for you to remember. If you forget your PIN, your student can access this information online using the PipelineMT Partners in Education (PIE) link.

To Request Information - Partners Contact the MT One Stop

All information requests are fulfilled through the MT One Stop. When a PIE partner contacts the MT One Stop and places a request for information about issues such as grades, attendance, or financial aid, the MT One Stop will contact the necessary parties to fulfill the request. When the information requested is being emailed by the MT One Stop to a Partner, the student is copied.  Partners must provide assigned PIN for access.

  • Email the MT One Stop at MTOneStop@mtsu.edu
  • Call the MT One Stop at (615) 898-2111, Monday - Friday 8:00 a.m. to 5:00 p.m.
  • Visit the MT One Stop, Student Services and Admission Center 2nd floor, Monday - Friday 8:00 a.m. to 5:00 p.m.

Please note that this program does not provide a Partner with online student access to student information nor allows the Partner to act on behalf of the student. The PIE partnership release does not apply to counseling records, disciplinary records or health information protected by FERPA

Setting up a PIE partner is different from setting up an Authorized User account to make payments for students. For instructions on how to create an Authorize User account, visit mtsu.edu/tuition/instructions.php.

 

Tax Dependent Students

According to federal law, once a student enrolls in an institution of higher education, regardless of age, the student’s parents no longer have automatic access to the student’s educational records.  However, if the parent(s) claimed the student as a dependent on the most recent tax return as defined by Section 152 of the Internal Revenue Code of 1986, they may have access to the student’s MTSU educational records without the student’s prior written consent. If either parent claims the student, regardless of their filing status, both parents have access to the student’s educational records.  MTSU encourages strong communication between student and parents and offers the Partnership in Education program for direct access for requesting student educational records.

For parents who are not PIE Partners, proof of dependency may be filed with the MT One Stop with the completion of the Parent(s) Documentation of Student’s Federal Income Tax Dependent Status form along with a notarized copy of the first page of the most recent filing year tax form.  The tax return should be redacted to remove all social security numbers except the student’s last four-digits of their social security number.  Income information may also be redacted. Because tax dependency can change, eligibility must be established each year. The tax return must be from the most recent tax year. Tax information entered for filing the student’s FAFSA, information provided to the Financial Aid office for verification, and a federal tax transcript cannot be used as proof of dependency.  All information requests using Tax Dependent Student status are fulfilled through the MT One Stop and must be request through the MT One Stop. 

Access by documented tax dependency does not provide a parent with online student access to student information nor allows the parent to act on behalf of the student. Access by documented tax dependency does not apply to protected personal counseling records, disciplinary records or health information. 

 

 

Contact Us:

Phone: 615-898-2111
Fax: 615-904-8423
Email: MTOneStop@mtsu.edu