ITD Vice President's Office

Yvette ClarkYvette Clark

Interim Vice President for Information Technology and Chief Information Officer 

Ms. Clark arrived at MTSU in August 2021. Before joining MTSU, she was the Executive Director of Information Technology Services (ITS) at Tennessee Tech University (TTU) for four years.  Ms. Clark also served in two other leadership positions within the ITS division, Director of Academic and Client Technologies (ACT) for two and a half years and Assistant Director of ACT for a year and a half.  Before joining the central ITS staff at TTU, she was a Research and Development Engineer at the TTU, Center for the Management, Utilization, and Protection of Water Resources, conducting and managing research projects and providing support for a broad spectrum of technology.  The majority of the projects included working with cross-disciplinary teams of faculty and graduate students to develop state-of-the-art turnkey systems using the cutting-edge technology available at the time. Ms. Clark specialized in Water Resource Planning using Geographic Information Systems linked to water quality and quantity models. In addition, she served as an adjunct instructor for Civil and Environmental Engineering and Chemical Engineering for several years.

Ms. Clark holds a Bachelor of Science Degree in Chemical Engineering from the Colorado School of Mines and a Master of Science in Civil and Environmental Engineering from Tennessee Tech University.


Cassie MullinsCassie Climer

Administrative Assistant to the VP and CIO

Cassie Climer serves as the Administrative Assistant to the Vice President of Information Technology and CIO. Ms. Climer is direct support to the Vice President while overseeing the office needs and supervising student workers.

Cassie joined MTSU in 2005 as Executive Aid in the College of Education and transferred to ITD in 2007. Prior to MTSU she served as office manager/secretary for the State of TN Vocational Rehabilitation, Department of Human Services and Department of Children’s Services.

While completing the Administrative Business program at MTSU, Cassie was a student worker in the Accounts Payable Office. She classifies as an “active” Certified Administrative Professional with the International Association of Administrative Professionals.


Emily HarperEmily Harper

Director of IT Business Operations

Emily Harper serves as Director of IT Business Operations, overseeing the budget and personnel processes for the Information Technology Division, including accounts payable, accounts receivable, procurement, financial reporting and forecasting, policy adherence, staff recruitment, and performance management.  

Emily joined the Information Technology Division in March 2000 as Voice Mail Coordinator, later becoming Assistant Director for Account Services in ITD’s Unified Communications department.

An MTSU alumnus, Emily earned her Bachelor of Business Administration degree in 1998 and is currently pursuing a Master of Business Administration degree from MTSU’s Jennings A. Jones College of Business.


Chad MullisChad Mullis

Associate Vice President for Technical Services

Chad Mullis serves as ITD’s Associate Vice President for Technical Services, which includes information security, networking, enterprise server services, and unified communications.

Since 2005, Mr. Mullis has served in various IT positions at MTSU including systems administrator 2, director of Business and Finance Technology Support Services, and director of Enterprise Server Services.

Mr. Mullis holds a Bachelor of Science degree in Recording Industry (Production and Technology), and a Master of Science degree in Accounting and Information Systems from MTSU.


Albert WhittenbergAlbert Whittenberg

Assistant Vice President, Academic and Instructional Technologies

Albert Whittenberg serves as the Assistant Vice President for Academic and Instructional Technologies responsible for the areas of custom application development, digital signage, academic programming, statistical consultation and technology integration into teaching and learning. He oversees the work of the Faculty Instructional Technology Center (FITC) and co-directs the university's Learning, Teaching and Innovative Technologies Center (LT&ITC).  Before coming to MTSU in 2006, Dr. Whittenberg was the Director of Educational Technology at the University of Illinois, Springfield for four years as well as the Director for the Center of Teaching Arts and Technology at Roane State Community College for eight years.

Dr. Whittenberg holds a Bachelor of Science degree in Management Information Systems from Tennessee Technological University, a Master of Science in Technological and Adult Education from the University of Tennessee, a Master of Arts in History from the University of Illinois and a PhD in Public History from MTSU.


Deb Zsigalov

Assistant Vice President and Chief Information Security Officer

Deb Zsigalov joined ITD in February 2022 as Assistant Vice President and Chief Information Security Officer. Before coming to MTSU, Zsigalov had served as Chief Information Security Officer for Tennessee Tech University (TTU) since 2013. Before that time, she worked on the Information Security Team at CGS Administrators in Nashville (2010-2013) and in various technology leadership roles from 1997-2010, eventually becoming VP of Compliance and Quality Assurance at Bankrate.com in North Palm Beach, Florida.

Deb Zsigalov earned a bachelor’s degree in Marine Transportation Business Management from State University of New York Maritime and earned a U.S. Coast Guard Third Mate Unlimited license. She is a Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA) and Certified in Risk and Information Systems Control (CRISC) and also earned an MBA in Information Systems Management from Tennessee Tech 2019.

ITD Help Desk

Sun: 2:00pm – 9:00pm
Mon-Thur: 8:00am – 9:00pm
Fri: 8:00am – 4:30pm
Sat: 10:00am – 4:00pm

*Help Desk operates on an adjusted schedule when classes are not in session.


(615) 898-5345
help@mtsu.edu
Submit Work Order


The ITD Help Desk is located in KUC 320.


Request Equipment

Dell at MTSU