Live Assistance

Below are some frequently asked questions linked to real people and their phone numbers and email addresses.

Get Help with Technology

  • Questions about Zoom
  • Questions about Panopto
  • Questions about D2L
  • Questions about OneDriveand Office 365
    • Call MTSU Help Desk, 615-898-5345 
  • I need a special softwarefor teaching
    • Please contact your chair or dean  
  • I need a special computer or other hardwarefor teaching
    • Call MTSU Help Desk, 615-898-5345 
  • I need a hotspot
    • Call MTSU Help Desk, 615-898-5345

Get Help with Teaching

  • I want to think about how to make my remote/web assisted class more engaging?
  • I want to think about how to make my online/hybrid class more engaging?
  • I want to think about how to make my hybrid or web-assisted class more engaging?
    • If the course is designated web assisted, Call LT&ITC,615-494-7671; email ltanditc@mtsu; LT&ITC
    • ff it is designated hybrid, email online@mtsu.edu or contact MTSU Online
  • I have an accommodation question
    • Call Disability and Access Center, 615-898-2783; dacemail@mtsu.edu; DAC
  • I have an accessibility question

Schedule a one-on-one consultation with an instructional support staff member by calling 615-904-8189 or schedule an appointment online.