MANAGING DISTURBED STUDENTS
It is generally not helpful to argue with the student(s) or try to convince him/her of their irrationality. It is also generally not helpful to “play along” and reinforce any delusions.
Document each incident of inappropriate behavior.
It may be helpful to acknowledge the student’s feelings without supporting the misperception (e.g., “I understand that you think you are hearing voices, but I cannot hear them, and I believe you are safe.”)
If the student is to be removed for longer than the remainder of the class period, faculty must contact the Office of Student Conduct to file the appropriate forms so that the incident can be addressed in accordance with required institutional due process procedures.