MTSU Online Frequently Asked Questions (FAQs)
Click here for information about online undergraduate and graduate programs.
What is the difference between MTSU and TN eCampus online courses?
- MTSU online course instruction takes place in MTSU’s Desire2Learn (D2L) learning management system (LMS), and access to TN eCampus online courses is through the TN eCampus instance of D2L.
- No physical attendance may be required of students taking either type of online offering. However, MTSU online students may be offered optional meetings and proctored exams.
- MTSU online and TN eCampus online fees are found on the MTSU Bursar’s website.
- Students classified as Tennessee non-residents and who are exclusively taking online courses may take advantage of an eRate.
- MTSU online courses have a “D” in the section number, and TN eCampus online courses have an “R”.
- MTSU students who have been accepted to MTSU may register for MTSU and TN eCampus online courses.
- For on-campus students wishing to take a TN eCampus online course, the course equivalency chart will be helpful in determining if the course is equivalent to the MTSU on-campus course.
How do I register for an online course?
- Students register for MTSU online courses as they would a traditional, on-campus course through the online portal PipelineMT. However, some courses may require completion of a Permission of Department (POD) form prior to registration.
- Only students who are enrolled in a University College degree program are permitted to register for TN eCampus online courses. Permission is requested by completion of an Override Authorization Request.
- MTSU offers a tutorial explaining how to register for MTSU online courses.
What Does It Cost?
A distance education fee is charged, per credit hour, for online course instruction. Information is available on the Miscellaneous Course Fees page.
When do I have access to my online course?
- In most cases, students have access to their online courses five days prior to the start of the semester. Some professors may prefer, however, to make their content available on the first day of class.
How do I log in to my online course?
- Access to MTSU online courses is through Desire2Learn (D2L), and access to TN eCampus online courses is through the TN eCampus instance of D2L
- D2L Video Tutorials
How do I purchase textbooks?
- Textbooks for MTSU online courses may be purchased through the MTSU Phillips Bookstore.
- Textbooks for TN eCampus online courses may be purchased through the TN eCampus Bookstore.
What types of library services are available for online students?
- Distance learners are provided numerous services by the MTSU Walker Library.
If proctored exams are required, how do I request a proctor?
- The University College Test Center can assist students with scheduling a proctored exam for both MTSU and TN eCampus online courses.
Am I required to attend any on-campus meetings?
- Students taking MTSU online or TN eCampus online courses are not required to attend any on-campus or online meetings at scheduled dates/times. Professors may offer optional meetings, but students are not penalized for non-attendance.
- Proctored exams may be required, but students must be able to schedule to have the exams proctored at approved locations if they are unable to come to campus.
Is online tutoring available?
- University Computer Labs are available for all students with a current MTSU ID.
- Tutorials and tutoring, such as Smarthinking, iStudySmart and the University Writing Center, information is available on the Student Support
What are the technical requirements to take an online class?
- A systems check may be run on your computer the first time you log into Desire2Learn
(D2L), the online course learning platform. This is the statement and link to the
systems check: Run a system check on your computer to make sure you have installed everything you
need to run D2L.
What types of technical support are available to distance learners?
- The MTSU Help Desk provides multiple services for distance learners including tutorials and D2L support. Additional services are available at the ITD webpage.
How do I obtain a student ID and Parking Permit?
- Information on obtaining an MTSU BlueID may be found at the Blue ID and Raider Funds
- Student parking permit information may be found on the MTSU Parking Services
Who is my advisor?
- Advising services provided by all colleges are found on the University College
How do I file a complaint?
- MTSU online students may file a formal complaint on the Issue Reporting
- Students filing complaints about TN eCampus courses will follow the instructions provided on the TN eCampus Student Affairs
How do I appeal a grade?
- MTSU students will use the instructions on this link to complete and submit a grade appeals for an MTSU online course.
- MTSU students filing a grade appeal for a TN eCampus online course will follow the instructions at this
How Can I Get Involved?
- MTSU Student Programming and Raider Entertainment (SPARE) provides quality, low-cost entertainment for students throughout the year.
When Does the Semester Start?
- MTSU’s Academic Calendar provides each semester schedule including the dates of priority registration, start and end of classes, holiday closings, final exams, etc.
How can we help?